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INTERVIEWING FOR SUCCESS
OVERVIEW:
Types of Interviews
Ten Rules of Interviewing
What Employers Want
Twenty Reasons People Don’t Get Hired
Behavioral Interviewing
Summary of Successful Interviewing Strategies
TYPES OF INTERVIEWS:
Screening Interviews –
Typically on campus interviews or phone interviews, usually 30 minutes or less
Second Round Interviews –
Often on the employer site; longer and more in-depth. May include a meal.
One-on-One Interviews-
Meeting with one interviewer
Group Interview-
Pay equal attention to all interviewers
Pay the most attention to the person who has asked the question, but occasionally shift your gaze briefly to others in the room
A common mistake is to try to assess which person is the most senior and to focus all of your attention on that person
Telephone Interview-
Be prepared for the call
Your room should be quiet and distraction free
Have a pen and paper handy to take notes
Have your resume in front of you to help you answer questions
Smile, as it tends to make you sound more energetic and relaxed
Structured-
Follows a formalized pattern of questions that are asked of all candidates with little to no deviation
Unstructured-
Less formalized and more conversational in nature
Case Interviews-
The hallmark of consulting interviews; the case will involve a short presentation of a business problem, followed by a discussion where you will be asked how you would approach the problem
TEN RULES OF INTERVIEWING:
Know yourself – Be ready to apply your skills, interests, strengths and goals to the job you’re applying for
Keep your answers brief and concise
Include concrete, quantifiable data – include measurable data when possible
Repeat your key strengths three times-explain how your strengths benefit the organization
Prepare five or more success stories – make a list of your skills and think of times when you used your skills successfully
Put yourself on their team – show that you are thinking as a member of the team and would fit in. Do your research!
Image is often as important as content – 65% of the conveyed message is nonverbal – gestures, physical appearance and attire are highly influential
Ask Questions – write out specific questions, but don’t ask about salary and benefits
Research the organization, product and competitors
Be able to answer why you want to work for the organization and what value you would bring to them. Sell yourself!
WHAT EMPLOYERS WANT:
Communication Skills
Interpersonal Skills
Teamwork Skills
Analytical Skills
Computer Skills
Leadership Skills
Self-Confidence
Flexibility
Honesty/Integrity
Motivation/Initiative
Responsibility
Initiative
Energy/Enthusiasm
Creativity
Direction
Work Ethic
TWENTY REASONS WHY PEOPLE DON’T GET HIRED:
No genuine interest in the organization or the job
Lack of eye contact
Sloppy/incomplete application or resume
Little sense of humor
Arrive late
Failure to express appreciation for interviewer’s time
Fail to ask questions about the job
Vague responses to questions
Poor personal appearance
Overly-aggressive
Inability to express information clearly
Lack of energy and enthusiasm
Lack of career goals
Lack of confidence
Overemphasis on $$
Unwilling to start at the bottom
Makes excuses
Lack of tact/courtesy
Lack of maturity
Condemns past employers
BEHAVIORAL INTERVIEWING:
THE PAST PREDICTS THE FUTURE
Common Introductions to Behavioral Questions:
Can you give me an example of…?
Describe a situation in which…
Tell me about a time when…
Why do employers use Behavioral Interview?
It is a systematic procedure that it applied consistently across all candidates
It is an efficient method for gathering information
The interviewer is required to suspend making judgments about a candidate until after the interview is over
The information gathered is highly detailed and specific, rather than vague and general
Interviewers spend less time talking and selling the company and more time listening
Avoids the interviewer telling the candidate exactly what they want in a candidate
Types of Behavioral Interviews:
Questions that pull for what the applicant has actually done, focus on positive and negative
Domino questioning: involving a series of probing questions on the same subject; asked in succession to elicit in-depth information from the interviewee about an experience
Preparing for Behavioral Interviews:
Since it is impossible to anticipate specific questions, try to recall past accomplishments that you can use to illustrate your skills and characteristics
Rehearse how you would describe your key experiences to interviewers
Try to create strong visual images in interviewer’s mind
Be ready to cite specific examples
Complete a “STAR”:
SITUATION – Discuss a specific situation or problem you encountered
TASK – Share the task that the situation required or the ideas for resolving your problem
ACTION – Tell me about the actions you took, obstacles you overcame, etc…
RESULT – Highlight outcomes & goals achieved
Common themes for Behavioral Questions:
Difficult situations:
Tell me about a difficult problem you had to solve
Tell me about a time you made a mistake that cost the company money
Describe a time when you had to handle a difficult customer/student
Adaptability:
Can you provide me with an example of a time when you had to deal with a big change?
Describe a time when you had decided you should change your actions or approach in order to respond to the needs of a situation
Analytical Skills:
Describe a time when you recognized a problem before your boss or others
Give me an example of the most complex analysis you have ever undertaken
Tell me about a strategic plan you helped develop
Oral Communication Skills:
Sometimes people may not like what you are saying. Can you describe a time when you were able to successfully communicate under these circumstances?
Give me an example of a time when you had to speak up in order to get a point across that was important to you
Written Communication Skills:
Tell me about the most challenging report you have ever written
What barriers have you run into when writing a report?
Decision Making Skills:
What was the most difficult decision you had to make in the last six months?
Can you give me an example of a kind of decision you make quickly and one that take more time?
Describe a decision you made that you wish you could do over
Flexibility:
How do you get around obstacles that prevent you from doing something?
Describe a situation when you had to work with someone who had a totally different way of doing things. How did you manage?
Initiative:
Give me an example of a time when you went above and beyond the call of duty to get a job done
Give me an example of a project/task that you started on your own
What was your biggest achievement at ___ and what steps did you take to achieve it?
Leadership:
Tell me about a time when you motivated someone to work hard and do a good job
Tell me about a time you checked on the status of an important project and discovered it wasn’t being done correctly. What did you do?
Organizational Skills:
Give me an example of when you had to handle multiple tasks at the same time
Give me an example of where planning paid off
Risk Taking:
Tell me about a time when you weighed the pros and cons of a situation and decided not to take action
Describe a time you decided to take a risk you later regretted
Describe a time you decided to take a risk you were glad you did
Persuasiveness:
What was the best idea you ever sold to your boss? Why did she/he buy into it?
What was the best idea you ever sold to a peer or group of peers?
Can you think of a time when you had to persuade someone to change her/his mind?
Teamwork:
Describe the best/worst team experience you ever had
Describe a time when a team member strongly disagreed with your ideas or actions. How did you handle the situation?
Describe a situation in which you became frustrated or impatient when dealing with a peer, team member or other employee. What did you do?
Typical Job Interview Questions for Teachers:
Why do you want to teach?
What is your philosophy of education?
How would others describe you with regards to your teaching?
What are your biggest challenges as a teacher?
What are the qualities that you think make a teacher excel at their craft? Which of these qualities do you have, please explain.
Some of your students always finish their assignments early. How would you deal with the free time that they have?
How would you assist students who perform below grade level?
What grade level do you prefer and why?
How do you think you would utilize teacher aides and parent volunteers?
Why do you want to work in our district?
Tell me what you know about our school district.
Why should our school district hire you?
What do you see yourself doing five years from now? Describe your career goals.
What is your greatest strength as a teacher? Your biggest weakness?
How would you handle a student who continually “acted up” in your class?
How and when do you discipline a student?
How should a student’s educational achievement and progress be measured?
How do you get along with other teachers?
What do you expect from a supervisor?
Sample Interview Questions for Teacher Candidates to Ask:
What is the teacher/student ratio in your district?
Do you support professional development and continuing education?
Do you encourage teachers in your district to pursue advanced degrees?
What support staff members are available to help students and teachers?
Do parents support the schools? Does the community?
What allowances are provided for supplies and materials?
How are teachers assigned to extra-curricular activities? Is compensation provided?
SUMMARY OF SUCCESSFUL INTERVIEWING STRATEGIES:
Prepare: Preparation helps your true abilities come through. Prepare your resume and for the interview carefully and be ready to answer both general and very specific questions
Assess: Know yourself. Examine your skills, interests, strengths and goals. Be ready to relate them to the job you’re applying for.
Research: Know about the organization. It will help you ask questions that are informed and enable you to get the most from your interview. Review the website, literature, magazine articles and professional journals. Talk to people in the industry to gain insight.
Be Professional: Send a positive non-verbal message. Look your best and dress the way others in a comparable position do.
Focus your energy on your interviewers, feed off their responses and give answers that support your candidacy.